Family Care Associates - GBMC Primary Care
Meet one team. Connect to an entire health network.
Family Care Associates (FCA) is housed in a brand-new office designed to streamline the healthcare process. With a lounge in place of a waiting room, concierge desk, phlebotomy room for blood services, 14 wellness exam rooms, an easier workflow with less clutter, and well-trained physicians on staff, FCA has been recognized by the National Committee for Quality Assurance (NCQA) as a Level 3 Physician Practice Connections Patient-Centered Medical Home (PPC-PCMH). Conveniently located in Physicians Pavilion North on GBMC’s main campus, FCA offers extended hours during the week, as well as weekend hours. Languages spoken at FCA include English and Spanish.
Each GBMC Health Partners Primary Care practice works as a well-coordinated team to help you manage your health. With locations throughout the Baltimore area, extended weekday and weekend hours, integrated electronic health records and a focus on preventive medicine and chronic disease management, staying healthy and well has never been more convenient.
Primary Care Services at GBMC
- Physician-led, personalized care coordination team for chronic illnesses
- On-site blood lab and other diagnostic tests
- In-office appointments with specialists
- Electronic medical records; integrated with area hospitals for one patient, one record
- Online portal for scheduling appointments, paying bills, requesting prescription refills, accessing test results, and more
- Seasonal flu-shot clinics at several locations, including a drive-through clinic
- Extended hours: early mornings, evenings, weekends and holidays
- Mental Health professionals, including psychiatrists, behavioral health consultants, and substance use consultants
How GBMC is Revolutionizing Primary Care
In addition to delivering evidence-based care, preventive medicine and management of chronic illness, physicians and caregivers include patients as integral parts of their own care.
Features
Just some of the ways that we're changing the face of primary care.
Care Coordination
What does it mean?
Our Physician-led team-based approach to healthcare is the foundation of the patient-centered medial home. Nurse care managers work closely with all of the providers on a patient's team to meet the gamut of needs – medical, social, and financial. The goal is to keep community members healthy and out of the hospital.
Who is on my team?
From medical assistants and primary care physicians to diabetes educators and mental health professionals, a customized care team is formed for each patient, depending on his or her needs.
What are the benefits?
Care teams build relationships with patients, making it their mission to ensure folks understand how to navigate their healthcare. Our teams track disease patterns, teach proper medication usage, schedule preventative screenings, assist in finding financial resources, and more.
It starts with urgency
Knowing that one in eight women are at risk for developing breast cancer, Medical Assistant Samantha Clayton of GBMC at Hunt Manor repeatedly called and left voicemails for Debra, a patient who was long overdue for a mammogram. Like many patients, Debra was resistant and didn't think she needed the screening. Finally, after many repeated attempts by Samantha, Debra made the appointment. Debra was diagnosed with breast cancer, but luckily, thanks to Samantha's tenacity, it was still at an early and treatable stage. It's very likely those persistent calls by her care team member saved Debra's life.
